Privacy policy

Who we are

Moss & Morrow is the controller of the personal data described in this policy. We will add our business ID and registered address here once the company is registered.

If you have any question about privacy, you can contact us through the contact page.

What we collect and why

When you use our contact form, we collect what you enter: your name, your email address, your phone number if you give it, the countries involved and your message. We use this information for one purpose only: to reply to your enquiry and, if you decide to go ahead, to arrange the service you ask for.

We know that a message to us may include sensitive details about a death in your family. We handle every enquiry with the care and confidentiality that this calls for.

Legal basis

We process your data on the basis of your consent, which you give when you submit the form. If the arrangements go ahead, we also process it to take steps before entering into a contract with you and to perform that contract.

We don’t use cookies or tracking

This website does not use cookies, analytics trackers or advertising pixels. We do not profile visitors, and we never sell or share personal data for marketing.

How long we keep your data

If an enquiry does not lead to a service arrangement, we delete it within six months. If we do arrange a service, we keep the records that accounting law and other legislation require, for as long as the law requires.

Who processes the data

We receive form submissions by email. Our website is hosted by Cloudflare, and Resend delivers our transactional email. Both act as data processors. When data is transferred outside the EU/EEA, the transfer is protected by the EU–US Data Privacy Framework and by standard contractual clauses.

Your rights

Under the GDPR you have the right to access the data we hold about you and to have it corrected or deleted. You can also restrict or object to its processing, and you can withdraw your consent at any time. You also have the right to lodge a complaint with your data protection authority (in Finland, the Office of the Data Protection Ombudsman).